Frequently Asked Questions
Here at yousellcomics.com we have two levels of subscription tiers and one pay when you sell option whichever best fits your business needs. The standard tier is a Buy it Now model. For 5.99 USD a month you can sign up here, upload and list all of your comics, omnibuses, trades and graded comics for a set price. The second membership option or premium is for 15.99 USD a month which includes the Buy It Now pricing as well giving the seller the ability to run auctions. The third option is a low commission pay when you sell option of 5 percent. We give you the option to make the best decision for your business. Flat monthly fee or low commission.
We want everyone to be a success at selling your items. Some things you can do to make your store a busy place include posting as many items as you can. The more items you post the more of a change a buyer comes along looking for that specific issue. While comics are a huge industry its also very niche. Buyers are looking for a specific issue to fill a run or to spec on and if you have something great like a Jonah Hex #2 not every buyer is going to be looking for that. So the more items the better. Also if you want to price competitively some good resources are covrprice.com, key collector and ebay sold listings. You also want to promote your store everywhere you can. You can add your social media links to your profile and store page but you can also share item listings on your social media so buyers can be brought directly to your store or item listing.
The only fee yousellcomics.com charges is the flat 5.99 and 15.99 monthly subscription fee or 5 percent if you choose the pay when you sell tier. There can and will be a percentage fee charged by Stripe. We have no control over the percentage Stripe charges. We will be looking into adding other payment processors to give you the flexibility to manage your money including cryptocurrency options.
All prices are listed in USD.
Here at Yousellcomics.com we use Stripe as our payment system. Vendors can sign up with a Stripe connected account. It is located in your seller dashboard, click settings on the left column and payment option on the right column. Stripe is known world wide and has a great reputation with sellers. Stripe accepts credit cards and credit style debit cards. As a seller any transaction is deposited directly to your bank account. You can find more information about Stripe and Stripe connected accounts on the Stripe website. Typically your first payment can take 7 business days to reach your account. After that in the US it will payout on a 2 day rolling basis. Everywhere else it is a 7 day rolling basis.
You can calculate the shipping on an item page. This is based on your location and the Vendor’s shipping cost. Vendors are encouraged to add their shipping info to their about section as well.
Currently the platform does not directly have this ability. We will be looking to add this feature in the future. We suggest two things, as a seller you can list in the description you are willing to take a best offer and will respond to messages. As a buyer you can message the seller directly to inquire about a certain item and a best offer.
We do our best to remove suspect buyers or sellers, a seller or buyer acting in bad faith, etc. You can leave a rating and message for others to see what your interaction was like. We will do all we can to help you with any issues. Always make sure you are using a payment system that has coverage. Credit card is the best way. Since we are not involved in the exchange of money we do not have the ability to reverse any payment but we can help with any questions you might have or information on the transaction subject to the EULA and privacy laws. Please open a case with the payment processor or your credit card company for resolution of exchanged monies.
When listing an item you can now set a specific shipping cost for each item as long as your shipping options have been setup in your dashboard settings. Using the Specialty shipping allows you to list a different cost for just this item listing. Example would be shipping a whole run of Detective Comics would be more than just a large box option you normally offer so you can set a specific price for specialty items. This price over rides your global setting for that country and for that item only.
Taxes can be added at the bottom of the listing in the attributes section. This is a per listing option or you can bulk edit your orders to add the taxable option. When making your item taxable choose the standard tax option in the drop down menu. The tax rate is set by Geo location. If you are in Ontario, Canada the tax is 13 percent. If you are in California the sales tax is 7.25 percent.
Check your spam filter! Sometimes we aren’t liked by email spam filters and your verification or password reset email could be hiding there. Add firstname.lastname@example.org to your whitelist to be certain.
Yes. If you have manager pro store on Ebay it will allow you to export all of your items to a .csv file. Email us for details and we can upload for you. We highly suggest watching the bulk upload tutorial as well. You can find the attributes to use in your listings at the bottom of the add comic page. Condition options, Publisher options etc.
A customer can request a refund on any item from their order history page. You can send a request with a note about why to the seller and they can approve or deny the claim. Once the seller has approved the refund it should automatically refund from their Stripe account and be returned in 10 business days or less.
You can cancel your subscription at any time by going to your seller dashboard and clicking on your chosen tier beside your name. This will take you to your monthly subscription info and the option to cancel.
Shippo Live Rates
Table Rate Shipping
No, YouSellComcs.com does not buy comic book collections.